Welcome to Xanfi! Your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our services, including our AI chatbot, image generation tools, and other features provided through the Xanfi platform.
1. Information We Collect
We may collect the following types of information when you interact with Xanfi:
a. User-Provided Information
- Name, email address, and other details when you register or contact us.
- Feedback or support queries submitted through our platform.
b. Usage Data
- Interactions with the chatbot (text inputs, timestamps, usage frequency).
- Device information (browser type, IP address, operating system).
- Analytics data to improve performance and user experience.
Note: Xanfi does not collect or store sensitive personal data such as passwords, financial information, or government IDs.
2. How We Use Your Information
- Provide and improve the functionality of Xanfi.
- Personalize your experience (e.g., language settings or preferences).
- Respond to inquiries or support requests.
- Monitor and analyze usage trends to enhance system performance.
- Ensure compliance with legal obligations and prevent misuse.
3. Data Confidentiality & Storage
- User inputs are processed securely and are not used to retrain our AI model unless explicitly permitted.
- We use encryption and secure protocols to protect your data.
- All data is stored on secure servers with access controls in place.
4. Sharing of Information
Xanfi does not sell, rent, or trade your personal information.
We may share limited data:
- With trusted service providers under NDA who support platform functionality.
- If required by law, regulation, or legal process.
- To investigate or prevent security threats, abuse, or fraud.
5. Cookies & Tracking Technologies
Xanfi may use cookies or similar technologies to:
- Remember user settings.
- Analyze performance and usage patterns.
- Provide a smoother and more personalized experience.
You can manage cookie settings through your browser preferences.
6. User Rights & Choices
You have the right to:
- Access or correct your personal information.
- Request deletion of your data (where applicable).
- Opt out of non-essential communications.
To exercise these rights, please contact us at support@xanfi.ai.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last updated” date. Continued use of the platform constitutes acceptance of the revised policy.